Items typically ship out no later than the day after the order is placed. if you order on the weekend, we will ship your order on the next business day.
We attempt to use recycled or recyclable materials for shipping.
Please note that international customs charges are the responsibility of the buyer. Please contact us with any questions you might have.
Please let us know if you're not 100% satisfied with your order. It is our goal is to resolve any issues you might have to your satisfaction.
In the case of a refund or exchange, you will be responsible for returning the items in their original unused condition. This is of particular importance for grooming accessories (razors, shaving brushes, lather bowls… basically all of our products). Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If there is anything we can do to improve your experience with Byron Shaving Company, please write and let us know.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations, but please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: custom or personalized orders.